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Microsoft CRM 2012 Q2 update

Microsoft published an overview of its upcoming CRM major update What to look for:

  1. Vertical Industry templates

  2. Internal collaboration improvements – via Facebook and Twitter-style built in tools.

  3. Custom Workflow Activities in CRM Online

  4. Android, iPad/iPhone, Windows Phone, BlackBerry apps (with advanced admin control – e.g. remote data wiping)

  5. Chrome, Safari, Firefox browser support

  6. New Metro-style user interface ??

In my opinion – Microsoft takes an evolution path rather than a revolution one. They doing a good job – but I was expecting a bit more functionality coming with this update. Still a great product!

Dynamica Labs is one of the oldest Dynamics CRM Partners and one of a very few companies with ISO 9001 Quality Management System certification for Dynamics CRM project delivery services.

For over 15 years we have been focused on 3 key CRM project goals: delivering measurable business results, following a cost-effective approach, providing the highest quality standards. Over the course of these years, we've taken part in hundreds of projects from SMEs to blue-chip global companies.


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